Northstar Bets Casino Privacy Policy

NorthStar Bets Casino respects the privacy of visitors, account holders, and players. This Privacy Policy explains how information may be collected, used, stored, and shared when you access our website, create an account, use casino services, contact support, or otherwise interact with NorthStar Bets Casino.

This policy is intended to provide clear information about our data practices. By using the website, you acknowledge that you have read this policy. Some services may have additional notices that apply to specific features, promotions, payment methods, or verification processes.

Information We Collect

NorthStar Bets Casino may collect information that you provide directly, information generated through your use of the website, and information received from selected third parties. The categories of information may include:

• Identity details, such as your name, date of birth, and identification information where required for account administration or verification.
• Contact details, including your email address, telephone number, and mailing address.
• Account information, such as login credentials, account preferences, responsible gaming settings, and communication choices.
• Financial and transaction information relating to deposits, withdrawals, bonuses, and other account activity. Payment card details may be handled by payment providers rather than stored directly by NorthStar Bets Casino.
• Gaming information, including wagers, game selections, session activity, balances, rewards, and interactions with promotional offers.
• Technical information, such as your IP address, browser type, device identifiers, operating system, language settings, and approximate location inferred from technical data.
• Communications and support records, including messages, enquiries, feedback, and information supplied during customer service interactions.

We may also collect information when you participate in surveys, competitions, or other optional activities. You should only provide personal information that is accurate, current, and relevant to the purpose for which it is requested.

How We Use Information

We use information for legitimate business and service-related purposes, including to:

• Create, operate, and maintain your NorthStar Bets Casino account.
• Process deposits, withdrawals, rewards, and other requested transactions.
• Confirm identity and account details, prevent unauthorised access, and support the safe operation of the platform.
• Monitor activity for fraud, abuse, security risks, and irregular or prohibited conduct.
• Provide customer support and respond to questions, complaints, and requests.
• Personalise website content, account features, and communications where appropriate.
• Send service messages, including account notices, security alerts, and important updates.
• Send marketing communications where permitted and in accordance with your communication preferences.
• Analyse website performance, user trends, and service usage so that we can improve our products and user experience.
• Meet applicable operational, contractual, accounting, and compliance responsibilities.

Where consent is required for a particular use, we may request it at the relevant time. You may change certain preferences or withdraw consent where available, although this will not affect processing that has already taken place or processing needed for essential account functions.

Cookies and Similar Technologies

NorthStar Bets Casino may use cookies, local storage, pixels, software development kits, and similar technologies. These tools can help the website remember settings, maintain secure sessions, understand how features are used, and improve performance.

Types of Technologies

• Essential technologies support core functions such as account access, navigation, security, and transaction processing.
• Preference technologies remember choices such as language, display settings, or other customisations.
• Analytics technologies help us understand traffic, errors, and general usage patterns.
• Marketing technologies may assist with measuring campaigns or showing content that is more relevant to your interests, where permitted.

You can manage cookies through your browser settings and, where available, through the consent tools provided on the website. Disabling certain technologies may affect the availability or functionality of some NorthStar Bets Casino services. Information collected through these technologies may be combined with account or technical information for the purposes described in this policy.

Data Sharing

We may share information when reasonably necessary to provide services, protect users, operate our business, or meet applicable obligations. Recipients may include:

• Payment processors and financial service providers that assist with deposits, withdrawals, refunds, and transaction checks.
• Identity verification, fraud prevention, security, analytics, hosting, communications, and customer support providers.
• Professional advisers, auditors, insurers, and service providers working under appropriate confidentiality obligations.
• Corporate entities involved in a reorganisation, merger, acquisition, sale of assets, or similar business transaction.
• Public authorities, courts, or other parties where disclosure is required or reasonably necessary to address legal, security, or safety concerns.

NorthStar Bets Casino does not share personal information indiscriminately. Service providers are expected to use information only for authorised purposes and to apply suitable safeguards. We may also share aggregated or de-identified information that does not reasonably identify an individual.

Data Security

We use administrative, technical, and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration, and disclosure. Measures may include access controls, account protections, monitoring, secure transmission methods, and internal procedures for handling information.

No website, device, network, or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your login details confidential, using a suitable password, and notifying NorthStar Bets Casino promptly if you suspect unauthorised account activity. We will not normally ask you to disclose your password through an unsolicited message.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy. Retention periods may depend on the type of information, the nature of the relationship with you, account activity, security needs, dispute resolution, and applicable recordkeeping requirements.

When information is no longer needed, it may be deleted, anonymised, securely destroyed, or placed beyond ordinary use. Some information may remain in backups or restricted records for a limited period while those systems are updated or while a matter is being resolved.

Your Rights

Depending on your location and the circumstances of the request, you may have rights relating to your personal information. These may include the ability to:

• Ask for access to information held about you.
• Request correction of information that is inaccurate or incomplete.
• Ask for deletion or restriction of certain information, subject to applicable exceptions.
• Object to particular processing activities or withdraw consent where processing is based on consent.
• Request information in a usable format where data portability applies.
• Change marketing preferences or opt out of promotional communications.

To protect accounts and personal information, we may need to verify your identity before completing a request. Some requests may be limited where retaining or using information is necessary for security, transaction integrity, dispute handling, or other permitted purposes. If you contact us about a privacy request, please provide enough detail for us to understand what you are seeking.

Third-Party Services

The website may contain links, integrations, payment options, advertisements, or other features supplied by third parties. These services may collect information under their own privacy notices and terms. NorthStar Bets Casino does not control the privacy practices of independent third parties, and their policies may differ from this one.

You should review the relevant third-party information before submitting personal or financial details through an external service. A third-party link or integration does not necessarily mean that NorthStar Bets Casino endorses the provider or accepts responsibility for its practices.

International Transfers

Some service providers or business partners may process information in a country different from the one in which you live. Where information is transferred across borders, we seek to use appropriate contractual, technical, and organisational safeguards consistent with the nature of the information and the services involved.

By using NorthStar Bets Casino services, you understand that information may be accessed or processed in locations where our providers operate. The protections available in those locations may not be identical to those in your home jurisdiction, but we aim to handle personal information in accordance with this policy and applicable requirements.

Policy Updates

NorthStar Bets Casino may revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable expectations. The updated version will be posted on the website with a revised effective date where appropriate.

We encourage you to review this page periodically. If a change is significant, we may provide additional notice through the website, by email, or through another suitable communication channel. Continued use of the services after an update takes effect indicates that you have reviewed the revised policy.

Contact Information

If you have questions about this Privacy Policy, want to raise a privacy concern, or wish to make a request concerning your personal information, contact the NorthStar Bets Casino support team at [email protected].

When contacting us, please avoid sending unnecessary sensitive information. We may ask for reasonable details to verify your identity and locate the relevant account or records. NorthStar Bets Casino will review privacy enquiries and respond within a reasonable period, subject to the nature of the request and any applicable limitations.

Last updated: 8 September 2026